The ConneXtion Team
Since 1997, The ConneXtion has been a family-owned and operated business providing Direct2Consumer sales, marketing, and fulfillment solutions for hundreds of festivals, concerts, fashion brands, musicians and bands, filmmakers, comedians, independent labels, foodies and more.
While we strive to color within the lines of three primary verticals, we are not afraid to step up to new challenges and go where we have yet to travel. We are capable and flexible team of professionals who come together to provide our clientele with affordable, dependable eCommerce fulfillment solutions.
Our Executive Management Team brings together more than 60 years combined experience in the D2C market space working with clients targeting audiences of festival and event attendees, special event and concert goers, and collectors of uniquely branded, commemorative and collectible merchandise. Our clientele represents for profit and not-for-profit organizations and agencies of all sizes and budgets.
The ConneXtion delivers eCommerce, merchandise procurement and design, marketing, and customizable fulfillment services via three national locations in Anacortes, Washington, Austin, Texas, and Nashville, Tennessee.
HQ + Biz Dev + West Coast Fulfillment | Anacortes, WA
Todd Young, Founder + President
In the decades since, The ConneXtion has become one of the leading boutique D2C eCommerce, Merchandising, Fulfillment companies in the space. Along with his wife Janna, and his brother Collin, The ConneXtion continues to service some of the biggest names in the industry by sticking to a tried and true method: Do what you say you are going to do & Show respect to the community that supports the Client.
Todd is a founding member of The Anacortes Music Project (AMP), a non-profit dedicated to Amplifying the Music and Musicians of his adopted hometown of Anacortes WA. For 5 years Todd hosted The NeXt Show a 2 hr online radio program showcasing local musicians through both live performance and conversation - The NeXt Show was produced by Doug Cassidy CTO; a real family affair!. In the little free time that is left, Todd hangs with his awesome kids, Theo and Thurston, goes hiking & snowboarding, and of course, listens to tons of music.
Janna Young, Owner + Director of Warehouse Operations
Janna has worn many hats in her 20+ years including managing customer service, programming, inventory management, fulfillment, account management, and marketing communications. Today, Janna oversees the Warehouse Team and manages the day-to-day operations of the warehouse.
In her spare time, Janna loves cooking, traveling, hiking, photography, gardening, and of course, hanging out with her awesome family!
Michael Abrams, Head of Client Success and Product Management
As a Nashville native and graduate of the University of Tennessee, he has been surrounded by the music industry his whole life and has toured the United States as a drummer for various bands based out of California where he now resides. When he's not working, drumming, or exercising, you can probably find him climbing in Yosemite or eating a delicious burrito.
Doug Cassidy, eCommerce Technology
Doug Cassidy is a web developer, father, and musician. He has been building websites from the ground up since 2001. A self starter, Doug began learning basic programming in the '80's as a kid. Throughout the years he has witnessed the many changes in technology, particularly development and design, adapting along the way.
In this era of demand for responsive digital technology, Doug builds sites that are functional across all user platforms, supporting all technological aspects of our client's online storefronts.
In his off time, Doug plays guitar and bass in local bands and participates in the regional music scene through his passion for recording and engineering. But his most important gig is playing father to his awesome, college-aged son, of whom he is extremely proud.
Operations + Administration | Austin, TX
The ConneXtion team is most grateful for the longstanding relationships we have built in this community including our work with SXSW and Austin City Limits. In today's advanced world of digital access, we have the opportunity to serve clients and their customers from wherever they are in the world.
Collin Young, Operations
Collin Young is an Operating Partner of The ConneXtion and has been actively involved with the company since 2010. Having worked in almost every role in the company over the last decade and a half, he is able to bring a very holistic view to his strategic role in helping to chart the company's way forward, to constantly improve its offerings, and to maintain The ConneXtion's best-in-class reputation in client services.
Collin has been The ConneXtion's anchor in Austin since he joined the company, enjoying the vibrant music community and the amazing quality of life the city has to offer. He has an undergraduate degree from Southern Methodist University and received his MBA from the University of Texas McCombs School of Business
Account Management + Marketing | San Francisco, CA
Yan Birch, Director Of Strategic Partnerships
Yan’s oversight has played a key role in client services, account leadership, and revenue generation; for companies such as AEG Live/Bandmerch, Brothers Entertainment, Pure Entertainment, TBR Entertainment and Texas Environmental Energy Group.
Yan Birch graduated with Bachelors in Mechanical Engineering, and further degrees in Mathematics and Psychology from the Technical College, Teknikum, Vaxjo Sweden.