Introducing theconneXtion Digital Videos! A digital video is a zip file containing an MP4 file (.mpg extension) and any supporting media, such as a PDF of the cover, or other notes. Since all digital products on this site are distributed electronically, there are no refunds for erroneous purchases or downloads.

Tell me more about the video files!

The file is available in the .mp4 format. It plays on most modern computers just by opening it or double-clicking it. If you have trouble opening it, you might try one of these programs:
VideoLan’s “VLC Player”
Media Player Classic – MPC-HC

How do I get my digital videos?

After you finish the checkout process, you will immediately be able to download your digital videos from your Digital Locker. The digital locker is a place to organize and download all of the digital content that you have purchased from us. It will list every album, individual song file, or movie. For digital videos, you will see the File Size, and the date that it was added to your locker.

Please keep in mind, a digital video file is usually very large, typically 2GB or larger. A file of this size will take anywhere from several minutes on fast Internet services, to a couple of hours on slower networks. Plan accordingly and be patient while your content is being saved to your computer.

How do I open a digital video?

The digital videos are “zipped up” in a “.zip” file, so that they are easier to download and manage.

On most Windows computers (XP, Vista, 7,8,10), you can open the “zip file” just by double-clicking on it. If that does not work, you may need to right click on the file, then click “Extract All,” at which point you’ll be able to drag and drop the files to your device or music library of choice.

To unzip files on a mac, follow the steps below:

  1. Double click the zipped file.
  2. The file will automatically be decompressed by Archive Utility into the same folder the compressed file is in.
  3. Access the extracted files by clicking the appropriate icons.

Alternatively, you can use any zip program to open the zip file, such as WinZip for Mac/PC or WinRAR for the PC.

Remember, you will not be able to access your content until it has been ‘unzipped.’ Once you are in the ‘unzipped’ window, you will need to copy the files, to another place on your computer.  You wont be able to open the files, from the ‘unzip’ window.

Although you shouldn’t have any problem downloading/unzipping/playing these files on an Android-based phone or tablet, currently, it is impossible or difficult to download these files to an iOS iPad iPhone. You can download the file to a PC or Mac computer then transfer the file to iPad/iPhone, but it has to be through a PC or Mac first.